Citizen Alert System

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How You Find Out About Citywide Emergencies

Your safety is our top concern. Early warning helps save lives and property. That’s why the City of Midland and Midland County wants to make sure you know about emergencies and disasters as they happen.

City of Midland and Midland County will use the Citizen Alert System to let you know about issues that may affect your safety. The Citizen Alert System will allow the City of Midland and Midland County to contact thousands of residents in seconds so you find out about an emergency right away.

Receive Important Messages from the City or County on Your Phone & Email

Citizen Alert System can deliver messages to you any way you want - on your home phone, cell phone, email, and more. The Emergency messages will be based on the location(s) that you register. This way, we can reach you in any emergency. We may also use the system in non-emergency situations to let you know about important City-related events, such as meetings, parade closures, or street closures or street construction updates.

How it Works

The process begins when the City or County issues a message about a potential safety hazard or concern based on the location(s). Messages will be sent to all standard voice and text communication devices, including listed land line phones, cell phones, email, and more. If you don't confirm receipt of the message, the system will try to reach your second contact number or email. The system will continue trying to contact you until it receives a confirmation from you.

The success of this service relies on you. Having your latest contact information is the only way to ensure that we can contact you in an emergency. Please update your contact information as soon as possible. Updating is easy and only takes a few minutes.

Citizen Alert Process